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Tearfund Organisational assessment

Briefing paper No 2

What is a healthy organisation?

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The main thinking in Tearfund on what makes a healthy organisation is based on the the following model which identifies the key components of any organisation which may need strengthening at any one time .The primary parts are; the internal organisation which is about what it is called to be; the projects which focus on what the organisation actually does;and finally the linkages which is about how the organisation relates within the wider world.

Internal Organisational This is the core of any organisation and is about what does the organisation want to be. This is expressed through its purpose, vision, mission,values and identity which are hopefully reflected in the similarly reflected the straegies,sysytems, structures of the organisation.

Linkages This focuses on how the organisation wants to relate to others.Linkages are a feature of capacity building which refers to strengthening the range of informal and formal relationships a partner needs to have with organisations or groups of people in order to gain additional resources and support for being effective in their mission.

 

Projects This relates to what the organisation actually does and how well it performs and whether or not it is having an impact on those it is trying to serve.

The projects can vary in type from provision of services (Welfare) through to mobilising communities and local organisations to access greater resources (Social transformation).The critical factor is that the projects are consistent with the overall purpose and vision of the partner.

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Context refers to the need for any capacity building initiative to be appropriate to the local culture, traditions and history of the people the partner is trying to serve.This not accounts for regional and cultural differences accross the world but also the context of complex emergencies and prolonged civil conflict in which the apprach to capacity building will require careful timely planning.

 

Centrality of vision, values and identity.

The following diagram illustrates the importance of the core vision, values, and identity and how they shape and determine the nature of the rest of the organisation.

According to this model, first principles for a healthy Partner would be to clear about its identity and attitude to the world, which in turn shape its vision of society and its purpose in it, which in turn shapes its strategies to be adopted and tasks carried out, which in turn defines the structures and systems that need to be in place and the staff employed, the skills and abilities they need and the whole is supported by adequate resourcing.

Capacity building aims to ensure coherency between the core values and how they are outworked in the rest of the organisation.

Key indicators for what makes up a healthy organisation

Tearfund has used these models to identify the key indicators which reflect the qualities of a healthy organisation which can be used with the partner to assess their capacity and needs for further strengthening and support. This frame work has been adapted in Briefing paper No 6 for assisting partners to carry out their own self assessment.

 

Key indicators for assessing the health of an organisation
INTERNAL ORGANISATION
Values
The vision is underpinned by clearly stated values that come from an exploration of the Christian faith and understanding of the churches’ role in justice and development
The policies and strategies of the organisation are both empowering to staff and to the target group
Staff are committed to showing respect to those they are seeking to serve
There is committment to integrating other marginalised people into the activities of the organisation
Activities are culturally sensitive to the needs of the target group
Staff show awareness of accountability to both line management and beneficiaries
There is care and concern shown shown to each other throughout the organisation
There is integration of prayer with activities
The christian message is proclaimed through the way activities are run and developed
There is committment to integrating children and youth sensitivity into the activities of the organisation
It is a learning organisation, learning from experience and others - including those they seeking to serve
There is committment to integrating gender sensitivity into the activities of the organisation
Vision
There is a clear and defined vision of the role and purpose of the organisation
The vision is based on a serious analysis of the root causes of problems facing people in the area
Vision and values are formed by the stakeholders affected by the work
Vision and values can be expressed and understood in a local language and can be articulated by all staff
Strategies
There are both long term and short term strategies which reflect the vision and values of the organisation
There are policies and strategies which advocate and promote the needs of the poor
The policies and strategies of the organisation are empowering to the target group
The strategies reflect a realistic understanding of the capacity of the organisation and the context in which they are operating
There is a implemented strategy for involvement of the staff in short and long term planning
There is an openness to adapt and change strategies according to changing needs
Structure
There is skilled leadership which is empowering of others
The governing body of the organisation is well balanced between expertise and representation
The role and responsibilities of the governing body of the organisation are clearly laid out
There are forums which represent and are owned by the staff
Children's and youth's opinions are heard and acted on
Women's opinions are heard and acted on
Other marginalised opinions to be heard and acted on
Systems
There is an effective monitoring and reporting system
There are appropriate accounting systems and auditing controls
There are long and short term planning procedures
There is a management system that responds to information and learning
Staff are aware of their own monitoring indicators
Resources
There is a clear funding strategy that fits with the vision, values and strategy of the organisation
There is a funding capacity to support staff training and development
There is creative problem solving throughout the organisation
There is a competent enough range of skills and understanding in the organisation to implement the core activities
Staff training enhances competency and effectiveness
LINKAGES
Broad issues
There is regular networking with other agencies in order to learn and influence the local and national development sector
There is regular networking with other agencies in order to learn and influence on local and national advocacy issues
There is influence on the local media
Church
Activities strengthen and support the wider role and mission of the local church
There is accountability to the local church
NGOs
There a membership of a local or national NGO network (Christian and/or Secular)
There is working together with other NGOs from across the sector
Learning and information flows to and from other NGOs
Government
There are influential relationships being developed with local government agencies
There is an ability to access resources and support from local government
Plans are well communicated and the activities take into account Government initiatives in the area
Private
Positive relationships are being developed with local private sector organisations
There is an ability to access resources and support from local private sector organisations
Donors
Positive relationships are being built with donors
There is influence on the donor partnership and shaping of donor policy and thinking
There is an ability to access funds from broad spectrum of donors and manage a range of multi- partnerships
PROJECTS
Project design and planning
The project is consistent with the vision, values, strategy and resources of the organisation
The project supported can be linked to a distinct model or approach of good practice
The project has objectives which are SMART and objectives which are based on clearly identified needs
A baseline was undertaken which formed the basis of the planning
The project is appropriate to the social, economic and political context of the local area
Design and planning takes into account the major assumptions and constraints facing the project
Project management
The activities of the project are directly contributing to the fulfillment of the objectives
The achievement of the objectives of the project is directly contributing to the fulfillment of the wider objectives/long-term aims
A clearly identified target group exists who are benefiting from the project. This group includes the poorest and the most vulnerable
The beneficiaries are involved in all stages of the project cycle
There is sensitivity to the marginalised in the way the project is managed
Project objectives are achieved at a reasonable cost
The project builds on existing livelihood and coping strategies
Monitoring and evaluation
There is an effective system for the gathering and analysis of information which feeds into decision-making
Long term sustainable impact on the target group is being monitored
The beneficiaries are involved in the monitoring and measurement of the progress of the project
Appropriate evaluations are undertaken as part of the project cycle
Sustainability
There is a sensitivity of the project to local advocacy issues
The project activities are increasing the ability of the beneficiaires to sustain the benefits of the project
There is a transfer of benefits beyond the original target group
Project practices are environmentally sustainable
Impact on beneficiaries
There is a priority on relationships and interdependence on each other
There is vision and hope for the future
There is care and respect shown for each other and outsiders
There is transparency and accountability in group use of resources
Local leaders are effective and have a committment to others before themselves
People are empowered to make their own choices and are agents of change
There is participation in group decision-making, including the marginalised
Personal and community change will continue to exist without the intervention of outside assisstance
People speak out on behalf of the poor and powerless
There is co-operation and linkages with other groups and communities
There is an integration of prayer with activities
There is integration with the local church
There is material well-being
There is good physical health
There is economic security

 

 

Please note that these indicators form the basis of the organisational self assessment checklist for use with partners which can be found in Tearfund briefing paper No 6.

 


Related Pages: Other Briefing Papers | Tear Fund

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© Copyright SJ Batchelor 2000-date Updated 27th March 2001

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